Hermes Cruises - Ha Long

All members of the staff was very helpful and caring. Great location on the beach, all was perfect. Moreover, it's so close to another island, the cruise ship and Ha Long Bay...

Everything was wonderful, so were awesome views of the bay. Having a safe box, a mini-fridge-bar, and a microwave in my huge room was really great. I greatly enjoyed both wake-up service and exceptionally comfortable bed. Location: the hotel was very close to the airport, and caves swimming and kayaking. It also was in the bay of you have the time❤

Quiet hotel, spotless rooms, the staff was excellent! Booked Wheelchair Accessible room with a bathtub and the private balcony, as for instance and got it upon arrival.

The staff were attentive and responsive and the location was impressive on the beach. It was also really close to caves swimming and kayaking, Ha Long Bay and the cruise ship. Our impeccably clean and huge room was complete with the private balcony and a bathtub, as example. There were a microwave, an electric kettle, and a dishwasher.

The location here is perfect for exploring caves, swimming, and kayaking in the beautiful bay, the staff is friendly and always ready to assist, and the rooms are impressively clean with extremely cozy beds.

The location of the hotel in the bay was marvelous and impressive. It's great that they offer Wheelchair Accessible rooms with bathtubs and private balconies; everyone is welcome here.

The location of this place on a different island was amazing, and the food was exceptional.

The rooms were spacious and comfortable, with clean and airy spaces offering beautiful views. the staff was friendly and attentive, making us feel right at home. the guided tours were organized and interesting, showcasing breathtaking scenery.

The location of the hotel was fantastic, with breathtaking views of Ha Long Bay from the common area. the room was spacious and clean, with a comfortable bed and a beautiful bathroom. the service provided by the staff was exceptional, with friendly and professional staff who went above and beyond to make our stay enjoyable. the breakfast was delicious, with a variety of options to choose from. the facilities on the hotel, such as the jacuzzi and the Sun Deck, were a great addition to our experience.

The lack of wifi in the room was a bit inconvenient.

Our stay at Hermes Cruises was worth every penny. The room was amazing, with a fine view and a luxurious feel. The location was perfect, surrounded by beautiful scenery. The staff treated us like royalty, especially Tommy and Lam were really good to ensure we had a great experience.

Food for breakfast could have had a bit more variety, but it was still good.

The rooms were spacious and comfortable, with an airy and clean atmosphere that made us feel right at home. The staff were friendly and provided great service, going out of their way to accommodate our needs. We loved the delicious food and enjoyed the tea breaks and afternoon teas. The well-organized activities kept us entertained and we particularly enjoyed soaking in the jacuzzi under the stars.

The lack of Wi-Fi in the room was a bit inconvenient, but it wasn't a big deal as we spent most of our time enjoying the breathtaking scenic views. The cost of some items like soft drinks, alcohol, and wine was a bit pricey, but we understand why they weren't included in the price.

I had an exceptional experience at this hotel, with luxurious amenities and outstanding service. the spa and wellness centre provided a relaxing atmosphere to enjoy a full body massage and foot massage. the outdoor swimming pool and jacuzzi were both pristine and beautifully maintained. the garden area was perfect for leisurely strolls, and the sun terrace provided an idyllic spot for sunbathing with comfortable sun loungers.

Although everything was perfect, the only minor issue was the picnic area which was not accommodating for larger groups. Nonetheless, the hotel staff was still able to provide an alternative location for us.

I had the most very nice stay at this cruise. The staff were really nice too make my experience lovely, providing really good service. The food served on board was the best I had during my time in Vietnam. The cleanliness and facilities of the cruise were great. the location on Ha Long bay was fine, with amazing coastal and limestone scenery.

Nothing, all aspects were excellent.